Refunds
For health & hygiene reasons, some products are non-refundable and non-exchangeable. Kindly contact us at wellness@frontierhealthcare.com.sg to check if a specific item can be returned.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at wellness@frontierhealthcare.com.sg.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at wellness@frontierhealthcare.com.sg.
Need help?
Contact us at wellness@frontierhealthcare.com.sg for questions related to refunds and returns.
0
